How Elkontakten cut quoting from two evenings a week to 20 minutes with FieldApp

For you: you run an electrician crew and you are still writing quotes at 11pm, doing ROT maths by hand, and chasing paper egenkontroll across three vans.

Elkontakten is a six-person installation and service firm in Stockholm, and for three years its real bottleneck was not the wiring — it was the paperwork. Every quote took an evening to write, every ROT deduction was worked out by hand, and the egenkontroll protocols lived in a glovebox folder that nobody could find at invoicing time.

The 11pm quote problem

Magnus, who founded Elkontakten after fifteen years as a journeyman, used to dread Sunday nights. A week's worth of site visits had to be turned into priced quotes, and each one meant rebuilding the same spreadsheet: labour hours, material lines, then the part everyone hates — calculating the customer's ROT deduction by hand and hoping the 30% labour figure was right.

Quotes routinely went out two or three days late. Some never went out at all, because by Wednesday the lead had gone cold. "I was quoting at eleven at night with a beer and a calculator," Magnus says. "Half the time I'd round the ROT wrong and have to redo the invoice later."

The first thing Elkontakten switched on in FieldApp was branded online booking and quotes. Customers now book a site visit through the firm's own page, and quotes are built from reusable line items in the office or on a phone. FieldApp applies the Swedish ROT deduction automatically — 30% of the eligible labour cost, capped at 50 000 kr per person per year — so the customer sees their real out-of-pocket price without anyone touching a calculator. The quote goes out with e-signature built in, so the customer approves it on their phone and the job is booked the moment they sign.

"The first week I sent a quote in twenty minutes from the van, signed, with the ROT already worked out. I'd spent three years doing that wrong by hand."

From paper egenkontroll to one tap

Electrical self-inspection — egenkontroll — is not optional, and Elkontakten had been documenting it on printed forms. The technician filled in a sheet on site, drove it back to the office, and someone scanned it. Photos lived on personal phones. When a customer or an inspector asked for documentation months later, finding it was a half-day archaeology dig.

FieldApp's offline field app replaced the folder. Each job type carries its own egenkontroll checklist, and the technician works through it on a phone — ticking points, snapping photos straight into the protocol, and adding a voice note instead of scribbling in the cold. Because the app is a PWA that works offline, it does not matter that half of Stockholm's electrical rooms are concrete basements with no signal; everything syncs the moment the phone finds a connection.

The completed egenkontroll is attached to the job automatically, so it is sitting next to the quote and the invoice in one record. No more scanning, no more lost sheets, and the customer can be sent a clean PDF the same day the work is signed off.

Three vans, one schedule

With three vans on the road, Elkontakten's worst recurring failure was the double-booking. Two technicians dispatched to opposite ends of the city for the same morning slot, or a service call-out dropped because it was written on a Post-it that fell off the whiteboard. They were losing roughly one job a week to scheduling chaos.

Drag-and-drop scheduling put every booking, quote, and call-out on one board. New bookings from the website land straight on it, so nothing is transcribed twice. The geofenced time clock means technicians clock in automatically when they arrive on site — which both kills the "what hours do I bill?" guesswork and feeds payroll directly, instead of Magnus reconstructing timesheets from memory at month-end.

Customers get a status portal showing when their electrician is on the way and when the job is done, which cut the "where is he?" phone calls that used to interrupt every afternoon.

What changed in 90 days

Three months after switching, the numbers were unambiguous:

• Quoting dropped from two evenings a week to about 20 minutes a day, with ROT calculated automatically every time.
• Quote-to-signature time fell from three days to same-day, and the win rate climbed because customers signed before the lead cooled.
• Invoices now go out the same day a job is signed off instead of building up into a three-week backlog — and they sync straight to Fortnox, with Stripe handling card payment.
• Egenkontroll went from a paper folder to 100% digital, attached to every job and retrievable in seconds.
• Zero double-booked vans and no dropped call-outs across the quarter.

The built-in AI assistant quietly removed the last friction: technicians dictate a rough site note and it drafts the quote description; Magnus asks it which jobs are still unsigned and it answers from the data. "It feels like I hired an office person without hiring one," he says.

If you run an electrician firm that lives on ROT jobs, mandatory egenkontroll, and a fleet of vans, FieldApp pulls booking, ROT quotes with e-sign, scheduling, offline self-inspection, time clock, and Fortnox invoicing into one branded system — at 590 kr per user per month. Try FieldApp free for 14 days and get your evenings back.